We are very happy to share that, for the seventh consecutive year, the customer satisfaction survey results indicate high levels of satisfaction with Ortec Finance!
These consistently high results demonstrate the mutual appreciation between our customers and our company. The positive feedback we receive not only highlights the strong relationship we share but also motivates us to keep improving. We value every piece of feedback and are committed to using it to enhance our services.
Main Results
- Satisfaction with Ortec Finance: 6.4 out of 7*
- Satisfaction with Ortec Finance team: 6.4 out of 7*
- Satisfaction with Ortec Finance products: 6.1 out of 7*
- Satisfaction with information provided by Ortec Finance: 6.2 out of 7*
- Intention to continue business relationship with Ortec Finance: 6.2 out of 7*.
* Measured with a 7-point Likert Scale
What did our customers say?
“The Ortec Finance team has been excellent to work with. They are very responsive whenever we have questions. They are always very knowledgeable about the system and how we are using it in order to answer questions and provide support.”
“It has been a wonderful journey and experience so far, learning from each other, and let's continue that way.”
“The Ortec Finance team is highly knowledgeable and supportive. They consistently respond to our questions promptly and assist us in addressing challenging issues.”
“The cooperation is always very pleasant, compliments!”
Through the valuable feedback we received, and in line with our commitment to social responsibility, we were able to donate to three charitable organizations: The Nature Conservancy, UNFPA, Het Vergeten Kind.